Date: 13 January 2004

 
Improve Customer Service with PANhospitality
PANhospitality from PANstrat Solutions is a seamlessly integrated package for the hospitality industry that enables accommodation providers of all sizes - from the one-roomed guesthouse owner to a multi-roomed hotel operator - to manage their establishment more efficiently, increase productivity, and ultimately enhance customer service and profitability.

"PANhospitality is a comprehensive management tool that offers reservations, property management and multi-currency accounting in one fully integrated suite," says PANstrat director Neil van Coller. "With its incorporated point of sale, stock control, debtors and creditors, budgeting, general ledger and management reports functionality, users are provided with comprehensive, real-time information on their establishment with literally just a few mouse clicks."

Transactions can be done in any international currency and then converted to the preferred base currency afterwards. Currently, exchange rates are updated manually but van Coller says development is being done to enable this to be done automatically.

PANhospitality is also infinitely scaleable. "Several properties can be managed simultaneously, and reports produced for one property or the group as a whole. This is particularly beneficial to chain hotels and lodges, or private game reserves with several camps. Additionally, only one system is needed to run a multi-faced service, such as a game farm that includes an abattoir, accommodation, lodge and hunting facilities.

"Reports are specifically designed to provide meaningful information off user-friendly screens and can be customised to suit specific requirements using the custom report writer," he continues. "Like other Windows-based solutions, PANhospitality is easy to learn and use, even for users who have little or no computer experience in hotel management or bookkeeping is also not a prerequisite."

PANstrat also provides 24 x 7 support to all its users. This not only includes technical support on the PANhospitality application, but also assistance on any bookkeeping or general computer queries.

According to van Coller, PANstrat is configured to run on Linux, the free, open-source operating system. "This will make our offering even more affordable to the market, and provides further assurance that PANstrat always remains on par with the latest industry trends and developments," he says.

Tel: 012 346 8868
Email: paninfo@mweb.co.za
Website: www.panstrat.co.za